Website Terms of Use
Crafted Workspace AI | craftedworkspaceai.com
Draft version: October 6, 2026. Effective date: October 7, 2026.
DRAFT — COMPLETE AND REVIEW BEFORE PUBLICATION. Insert the actual operator identity and mailing address, publish linked policies, and implement conspicuous notice and affirmative acceptance for interactive functions. Remove this notice after approval.
These Website Terms of Use ("Terms") govern the public website and demonstrations at craftedworkspaceai.com (the "Site"), operated by Justin David Walker, a sole proprietor, doing business as Crafted Workspace AI ("we," "us"). Business mailing address: postal address available on request at craftedworkspace1@gmail.com. Contact: craftedworkspace1@gmail.com.
1. Acceptance, eligibility and separate subscriptions
1.1 These Terms are offered for your acceptance when clearly presented with a Site feature. By affirmatively accepting them or taking an action clearly identified as acceptance after receiving conspicuous notice and an opportunity to review them, you agree to them. If you do not agree, do not use the features requiring acceptance. We do not treat an undisclosed footer link alone as proof that every visitor accepted all contractual restrictions.
1.2 Interactive demonstrations and purchase functions are intended for adults at least 18 years old and authorized business representatives. If you act for an organization, you represent that you have authority for the actions you take. You may not impersonate another person, business or customer.
1.3 A paid subscription requires separate affirmative acceptance of our Customer Service Agreement and the disclosed checkout terms. These Website Terms do not create a subscription, expand paid scope or replace that agreement. Our Privacy Policy explains personal-information practices; it is not blanket permission for any data use or a waiver of privacy rights.
2. Nature of the website and service descriptions
2.1 The Site describes a managed AI website-chat assistant service. Unless a separately accepted written Order expressly adds a verified feature, it is a text-chat service that answers questions using configured business information, collects visitor-supplied lead details and routes inquiries. It is not a telephone answering service, staffed call center, guaranteed booking system, emergency dispatcher or licensed professional.
2.2 Public descriptions, prices, promotions and availability may change prospectively. The terms actually disclosed and accepted at purchase govern an existing subscription. We may correct errors, but a material change to a submitted purchase requires disclosure and an opportunity to decline and receive an applicable refund. A continuing discount already earned is not revoked merely because its redemption code expires. Nothing permits deceptive advertising or eliminates nonwaivable rights arising from representations made before purchase.
3. Demonstrations and AI outputs
3.1 Demo assistants show possible conversational workflows; they are not evidence of actual customers, endorsements, sales results or a deployed service for a depicted business. A demonstration may use fictional examples or publicly available business information. Do not assume any business portrayed has authorized a production deployment or receives messages submitted to the demo.
3.2 Unless a demo prominently says otherwise and has a separately verified authorized workflow, demo messages go to Crafted Workspace AI for demonstration, testing and follow-up, not to the business depicted. A demo cannot actually dispatch a technician, reserve an appointment, accept a medical patient, submit a school application or complete a purchase. A bot statement claiming that an action occurred is not proof that an external system performed it.
3.3 AI outputs may be inaccurate, invented, incomplete, biased, offensive, inconsistent or out of date. You must verify significant facts and contact the relevant business through its official channels. Outputs are not legal, medical, financial, tax, safety or other professional advice. They are not binding quotes, guarantees, acceptance of an offer, or authority to alter our contracts. No guarantee is made about accuracy, availability, lead quality or business results.
3.4 Do not use a demo for emergencies. Contact 911 or the appropriate emergency service when needed. Do not enter payment-card information, passwords, government IDs, health or treatment information, student records, children's personal information or another person's confidential data. Use synthetic information to test examples. A request for a name, email or phone number is an optional lead-contact request, not a request for sensitive records.
4. Permitted use and restrictions
4.1 We grant a limited, revocable, nonexclusive permission to access the Site and use its public demonstrations for lawful evaluation and ordinary business inquiries, subject to these Terms. We may reasonably limit demo length or frequency to protect resources; public demo limits do not add per-chat fees to an existing paid subscription.
4.2 You may not: misuse another person's data; submit unlawful, infringing or malicious content; harass people; introduce malware; interfere with availability; evade access controls; probe nonpublic systems without written permission; harvest personal information; extract nonpublic prompts or another user's data; conduct automated bulk scraping or model extraction without permission; or represent that a demo output is an endorsed professional determination or verified service commitment. These restrictions do not limit activity that applicable law expressly protects despite contract terms.
4.3 Lawful criticism, good-faith reviews, reports of security concerns, reports to regulators and independent work that does not misuse our protected information are not prohibited. Send responsible security reports to craftedworkspace1@gmail.com; do not access or disclose other users' data to demonstrate a concern.
5. Intellectual property and submissions
5.1 The Site's original text, design, branding, nonpublic prompts, templates, configurations, workflows and software are owned by us or our licensors, except third-party and user-owned material. No rights in the underlying AI platform, source code or models are transferred. Third-party names and marks remain their owners' property; their appearance is not necessarily an endorsement.
5.2 You retain rights you have in material you submit, subject to others' rights. You authorize us and necessary service providers to process that material only to operate the requested feature, respond to your inquiry, maintain security and administer the interaction as described in the Privacy Policy. You represent that you have authority to submit it. This does not grant a general license to publish your confidential information or sell your lead details.
5.3 Unless separately accepted under a written NDA, do not submit trade secrets or sensitive business material through a public demo. We may use voluntarily supplied nonconfidential suggestions to improve our offerings without payment or attribution; that permission does not cover personal data or information covered by an NDA. AI output may be nonunique and may not qualify for intellectual-property protection.
6. Third-party links and technology
6.1 The Site uses third-party hosting, chatbot/model services, payment processing and, where enabled, analytics or advertising tools. External websites, payment pages, embedded tools and social platforms may apply their own terms and privacy practices. We do not control third-party content, availability or independent practices, but remain responsible for legal duties applicable to our own collection, selection and use of those services.
6.2 Any travel, affiliate or other separately identified material hosted on the same domain is not included in an AI-service subscription. If we receive a commission or referral benefit from a link, the relationship must be disclosed where the recommendation or link appears. No eligibility, price, discount or referral payment is guaranteed by these Terms.
7. Availability and disclaimers
7.1 We may maintain, change, suspend or discontinue free Site features or demos, and restrict abusive or unlawful access. These actions do not cancel our separate contractual commitments to paid clients or excuse legally required refunds.
7.2 TO THE FULLEST EXTENT PERMITTED BY LAW, THE FREE SITE, DEMOS AND INFORMATION ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE IS ERROR-FREE, UNINTERRUPTED, SECURE AGAINST EVERY THREAT OR SUITABLE FOR A PARTICULAR BUSINESS RESULT. EXPRESS PURCHASE COMMITMENTS AND NONWAIVABLE RIGHTS ARE NOT DISCLAIMED.
8. Limitation of liability
8.1 TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR OWNERS, PERSONNEL AND SERVICE PROVIDERS WILL NOT BE LIABLE UNDER THESE TERMS FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITIES OR DATA ARISING FROM THE FREE SITE OR DEMOS, EVEN IF ADVISED OF THE POSSIBILITY.
8.2 SUBJECT TO SECTION 8.3, OUR AGGREGATE LIABILITY FOR CLAIMS GOVERNED BY THESE WEBSITE TERMS WILL NOT EXCEED THE GREATER OF US $100 OR AMOUNTS YOU PAID US SPECIFICALLY FOR THE SITE FEATURE GIVING RISE TO THE CLAIM DURING THE PRECEDING TWELVE MONTHS. PAID-SUBSCRIPTION CLAIMS ARE GOVERNED BY THE CUSTOMER SERVICE AGREEMENT, NOT THIS SITE CAP. YOU MAY NOT OBTAIN DUPLICATE RECOVERY UNDER MULTIPLE AGREEMENTS FOR THE SAME LOSS.
8.3 Nothing limits liability for fraud, fraudulent misrepresentation, gross negligence, willful misconduct or any liability that cannot lawfully be limited. No provision restricts mandatory consumer or privacy rights or governmental enforcement. Restrictions apply only where you validly accepted them and applicable law permits them; the remainder of these Terms remains effective to the extent lawful.
9. Responsibility for misuse
If you use the Site for a business or other organization, that organization will defend and indemnify us and our personnel against third-party claims and reasonable related defense costs to the extent arising from its unlawful submissions, infringement of third-party rights or material misuse of the Site. This excludes harm caused by our own negligence, misconduct or breach. We will give prompt notice and reasonable cooperation, allow the organization to control a competent defense, and require our reasonable consent before any settlement admits our wrongdoing or imposes a nonmonetary obligation. This section does not impose a business indemnity on a visitor acting solely as a consumer.
10. Governing law and dispute resolution
10.1 New York law governs these Terms, excluding conflicts rules and subject to nonwaivable protections of your applicable jurisdiction. Before ordinary litigation, either party should send a written description of the dispute to the other's known contact and allow 30 days for good-faith resolution. Urgent relief, protective filings, regulator complaints, protected payment disputes and small-claims rights are not delayed.
10.2 To the extent validly agreed and permitted by law, disputes may be brought exclusively in the state courts in Erie County, New York, or the United States District Court for the Western District of New York. A mandatory right to another forum is preserved. These Terms do not require arbitration, waive class proceedings or impose a jury-trial waiver on ordinary website visitors. Each party bears its own legal expenses unless applicable law or a court order provides otherwise.
11. Changes, general provisions and contact
11.1 We may publish revised Terms with an updated effective date. Material changes require conspicuous notice and renewed assent where required; posting alone does not retroactively change an accrued claim, paid subscription or accepted promotion. If you reject a revised term, stop using the feature requiring it; your existing rights remain governed by the terms legally applicable to them.
11.2 No partnership, agency or fiduciary relationship is created. An unenforceable term is narrowed or severed only as permitted by law without invalidating the remainder. Failure to enforce is not a waiver. These Terms cover public Site use only; a separately signed NDA and an accepted Customer Service Agreement retain their respective scope. Statutory rights do not depend on contractual acceptance.
11.3 Questions, complaints, privacy-routing requests and legal notices may be sent to craftedworkspace1@gmail.com or postal address available on request at craftedworkspace1@gmail.com, addressed to Crafted Workspace AI / Justin David Walker. Paid-subscription cancellation is governed by the Customer Service Agreement and does not require legal-notice formalities.